Every Thursday around noon, you might notice a certain turmoil among KLM cabin crew. Because that’s when our new flight rosters are published: we log in to our intranet en masse from all over the world to check our schedules for the next month. We do get the opportunity to make requests for flights, but… read more »
Being a naturally curious person, I love to find out more about the people I meet. As a flight attendant I meet many people, giving me the possibility to collect a lot of beautiful stories. But it isn’t only the stories of our passengers that I find interesting. Working with different colleagues all the time,… read more »
There’s a danger in using too much airline slang when among people who don’t work in the business. I remember occasions, mostly at parties, when I enthusiastically rattled on about my work not noticing that the expressions on the faces of my audience were getting more and more hazy. Next thing people would begin looking… read more »
I finally picked up that Big Red Book to refresh my knowledge of flight safety and security last week. And I passed the exams, as everyone did in my class. These flight safety recurrents, as they are called, take place twice a year and cover many subjects. For example, there is first aid. We’re not… read more »
Whenever you hear KLM cabin crew members refer to the Big Red Book, don’t confuse this with the writings of Chairman Mao. Our Big Red Book is the Flight Safety and Security Manual, which is big and bright red. For two days every year, our knowledge of airline safety and security is tested. The first… read more »
For the time being, I am the proud owner of three ‘homes’. My old house, my new house and my suitcase. I know, I can’t actually live in a suitcase, but it is indeed my miniature home during my days abroad. Looking at it that way, you could say that all airline crew have two… read more »
At times I feel truly sorry for the partners of airline crew. I presume I’m not the only one – even though I’ve lived with my partner for years, he must still be surprised by my occasional “Not right now!” on the day of my return. And it could be anything that isn’t possible “right… read more »
Through this blog we want to share our world. With behind the scenes stories about air travel, our destinations, our services our people and their work. KLM blog is here to inform and inspire you. Feel free to add your comments or post your ideas for stories.
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