Waking up this morning, my heart is in my throat. I hear a phone ring and, panic-stricken, try to remember what day it is. By the time I find my phone, it has stopped ringing: a missed private call. In the meantime I discover that it’s Wednesday. But what does Wednesday mean if you’re a… read more »
Last week I was lucky enough to visit the Embraer factory in São José dos Campos (state of São Paulo) in Brazil. Embraer is the world’s third largest commercial aircraft maker, after Airbus and Boeing, and manufactures regional jets seating up to 120 passengers, as well as business jets and military aircraft. KLM Cityhopper (KLC)… read more »
Have you ever had one of those mornings when you wake up thinking: why is it that I know so little about Canada? Today was one of those days. Having gone in search of answers on the web, I can safely say that Canadians have plenty to boast about, but they don’t. Like a confident… read more »
Our stopover in Mexico City had been excellent. The less excellent part of it started in the crew-bus from the hotel to the airport. We wondered where (and whether!) the driver had ever got his licence. I’ve never experienced such bad driving in my life. For the entire trip he would pull up, slow down… read more »
Making a good first impression takes time and effort. Whether this means ensuring a clean-shaven face, putting on just the right amount of make-up and respectable clothing or using a consistent house style. In our case, it also means perfectly decorated airplanes. And, considering the importance of a meticulously painted aircraft, highly sophisticated techniques are… read more »
(A short story to usher in ice-cream season in the Northern Hemisphere.) “I couldn’t reach Mauro! His mother picked up the phone! It was lying in his bed! Under the blankets!” squealed Sylvia. “What now?” Dr Benedetti’s heart sank when he heard his secretary’s words. He covered the mouthpiece and gruffly cursed himself for his stupidity,… read more »
Being a rather homey kind of person, a lot of my friends have never understood my choice of career. They know I love to be on familiar territory, so that everything that represents ‘me’ is near. They wonder how I survive travelling from one end of the world to the other and staying in foreign… read more »
Through this blog we want to share our world. With behind the scenes stories about air travel, our destinations, our services our people and their work. KLM blog is here to inform and inspire you. Feel free to add your comments or post your ideas for stories.
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