31
Aug
posted by Richard de Nooy at 11:03 comment View Comments

We were driving home from Italy when it began. “So, where should we go next year? Canada? Australia? Namibia?” asked my wife, whose desire to see distant destinations is undiminished, even though she spends almost a third of her life travelling. We spent a hundred kilometres discussing the options as we drove, but we couldn’t… read more »

17
Aug
posted by Richard de Nooy at 14:18 comment View Comments

Last week I returned from a wonderful holiday in Switzerland and Italy, rested and rejuvenated, my batteries recharged, chock-full of unused clichés and ideas. In fact, I have so much to blog about, I’m not sure where to start. Should I tell you about Switzerland, which I had previously only ever seen gift-wrapped in ice… read more »

03
Aug
posted by Richard de Nooy at 10:00 comment View Comments
Terra Icognita - no1 - 2

Before I head off on my summer holiday, I’d like to launch a new series called “Terra Incognita”, in which I’ll be needing your help in identifying an “unknown land” on the basis of three photos. This time round the photos were sent to me by my friend Martin Broekhuis, who has abused my body… read more »

25
Jul
posted by KLM at 08:06 comment View Comments
Ash cloud

Part 1 : Early Efforts and the Ash Cloud   KLM has been active in social media since late 2009. Ever since, people have been asking us about our social media strategy. We’re pleased about all the attention. Unfortunately, though, we can’t answer all questions individually. So, we thought we’d write a short series of… read more »

25
Jul
posted by KLM at 08:04 comment View Comments
Social Media Hub

Part 2 : The Social Media Hub   KLM has been active in social media since late 2009. Ever since, people have been asking us about our social media strategy. In this second part of our blog series about it, we look at how we’re organised. Jeff Bezos, founder and CEO of Amazon.com once said:… read more »

25
Jul
posted by KLM at 08:02 comment View Comments

Part 3 : Campaigns   KLM has been active in social media since late 2009. Ever since, people have been asking us about our social media strategy. In this third part of our blog series about it, we look back at some of our campaigns. Over the past three years, we launched a number of… read more »

25
Jul
posted by KLM at 08:00 comment View Comments

Part 4 : Roadmap and Strategy   KLM has been active in social media since late 2009. Ever since, people have been asking us about our social media strategy. In this fourth and final part of our blog series, we take a look at where we’re heading. 2009 was the year of orientation. In 2010… read more »