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Robertjan Groeneveld

My name is Robertjan Groeneveld and I am Manager Social Media Hub for KLM Royal Dutch Airlines. Responsible for 250 social media agents offering worldwide service on Facebook, Messenger, WhatsApp, Twitter, WeChat and KakaoTalk. You can contact us 24/7 and we will do our very best to respond as soon as we can!

1 posts

Behind the scenes

KLM Lets The Customer Decide…

…and stops servicing on LinkedIn KLM wants to be where the customer is. This…