Since 2008 I work at Schiphol Airport in Amsterdam. It’s a very dynamic environment that makes me happy every day. You see how beautiful and divers the world is with many different people and cultures. And because I like to share special and beautiful moments, I invite you to follow me during my job as Landside Agent Departure (LAV) at our national pride: KLM.

All blogposts of Morena

Lost and Found

Recently, in my task as floorwalker, I noticed a man — very tall and of advanced years — at the check-in machines. He was standing hunched over and…

Hello, You Cello

During my work, I often have to deal with passengers who have taken too much baggage, or irregular baggage. Most of the time, it’s not a problem, because…