posted by KLM at 13:50 comment View Comments

‘Okay seriously’, schreef een KLM-collega op de chat, ‘who wrote this awesome reply in slang last night? Coz it looks like it’s going viral!’ Dat was service agent Marie Louise Vieira. Op een vraag van Willem Nout op KLM’s Facebook pagina antwoordde zij in straattaal. En dat voor – van horen zeggen – ‘een van… read more »

posted by KLM at 08:04 comment View Comments
Social Media Hub

Part 2 : The Social Media Hub   KLM has been active in social media since late 2009. Ever since, people have been asking us about our social media strategy. In this second part of our blog series about it, we look at how we’re organised. Jeff Bezos, founder and CEO of Amazon.com once said:… read more »