The First Steward and Stewardess at KLM

“A First Time for Everything” is a short series about the fact that things that are now everyday events had to start somewhere. In this first instalment: The first cabin crew.

Flight Engineers Did the Catering “On the Side”

A couple of baskets of food and a few thermoses. In the early years, in-flight catering consisted of little more than that. Stewards did not exist yet. Flight engineers did the catering “on the side”. Of course, the aircraft were not nearly as large as they are now, so one person could take care of it.

The First Attendant: Theo Boyeng

In 1935 the position of steward was formalised. The first “attendant” (using the genteel Dutch word hofmeester) to fill the position at KLM was Theo Boyeng. Boyeng had experience in the international hotel world, and later in shipping, and applied for the job at KLM in 1935. He was one of three attendants to be employed at year at KLM, alongside four stewardesses.

Knowledge of Aircraft and Aerodynamics

The training was intensive and the crew had to amass a great deal of knowledge. In addition to gaining familiarity with the menus, they had to learn about the routes they were flying and amass knowledge about aircraft and aerodynamics. In other words, know where you are flying, in what, and how. First aid and fire fighting were also on the curriculum. Prior to taking the job, applicants also underwent a psychological assessment. The cabin crews’ priority is to see to the safety of passengers on board. That was the case back then, as well.

First Air Hostess: Nel de Vrieze

One of the first “air hostesses,” as the function was then known, was Nel de Vrieze. She was interviewed in the 3 October 1959 edition of the internal magazine of KLM: the Wolkenridder, about her work at KLM. “If I ever thought that I would be the only air hostess, then I would have been in for a surprise,” she said. “No fewer than 300 people were invited to apply.” Following the first selection, there were twenty candidates left. During a flight in a Fokker, we were tested for our ability to respond to different situations. Later, on the ground, we were subject to another psychological test.

first stewardesses

A Rhyme for Miss De Vrieze

Miss De Vrieze kept a collection of autographs of well-known and important passengers. One of them wrote her the following rhyme:

“Efficient, kindly, good-humoured is she
The lady who flies daily o’er land and o’er see
She grooms us, and guards us and guides us as well
In sunshine or cloud, well-being or stress
Here’s a heart felt ‘thank you’ to our bright young Hostess.”

[tweet text=”The lady who flies daily o’er land and o’er see”]

In the next instalment: The advent of the Jet Age.

Photo credit: KLM/MAI

Posted by:   Frido Ogier  | 
Join the conversation Show comments

dennis

leuk joh! mijn oudste zus, Lydia Faber was rond 1958 stewardess, misschien dat KLM nog iets heeft van haar in het KLM archief? zou leuk zijn joh!

Frido Ogier

Hallo Dennis, helaas kunnen we het archief niet op naam doorzoeken maar wie weet komt ze nog een keer voorbij in deze serie, dus blijf ons volgen ;)

dennis

Dank je Frido, ze is wel enkele jaartjes verkeerd terecht gekomen, ze kreeg als stewardess een pakketje mee, zal in de jaren zestig zijn geweest, naar Canada, ik denk Toronto, daarin zaten drugs, ze werd gepakt en moest 4,5 jaar in een krankzinnigen instituut werken daar, als straf, wie weet dat er nog ergens iets over haar staat?
Groetjes Dennis

Yvonne Lignac

Wat een leuke foto’s! Wanneer is die foto met de baby genomen en wie staan er op?

Frido Ogier

Bedankt Yvonne, wij zijn ook erg blij met het foto-archief. Helaas weten we niet wie er op de foto staan maar hij is in ieder geval voor 1940 genomen.

henk

erg leuk om dit zo te lezen, vlieg regelmatig en als het kan altyd met KLM. Je hoort wel eens mensen klagen over onze nationale trots maar als ik naar huis (NL) ga en ik stap in een KLM kist is het altyd al een beetje thuis komen.

guangzhou hotel

Thanks for sharing great tips and its really such a nice post!

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